Doña Tota
FEMSA, a leading multinational company, focuses on driving growth and innovation across various sectors, including its traditional Mexican food chain, Doña Tota, which promotes authentic flavors and cultural heritage.
Industry
Food & Beverages
Service
Staff Augmentation, Software Development
Tools Used
.net core and angular.
Completion Timeline
6 Months
Client Challenge & Project Overview
Doña Tota, a traditional Mexican food chain under the multinational company FEMSA, faced a significant operational hurdle. Their existing systems were outdated, leading to inefficiencies and a disjointed customer experience across their locations. To meet the evolving needs of their customers and streamline operations, Doña Tota required a modern and efficient digital solution.
Solution Implemented
Blue People managed a project focused on overhauling Doña Tota's operational systems and improving internal communication. The implemented solution, named "Totanet," is a centralized system designed to enhance connectivity and real-time monitoring across all branches.
Key Features
Real-time Branch Connectivity: Ensures all branches are in constant communication and synchronized for seamless operations.
Automated Alerts for Managers: Implements important notifications for branch managers, keeping them informed of critical situations or priority tasks.
Digital Operational Checklists: Replaces manual processes with digital checklists to ensure compliance with key procedures during daily operations.
Key Results and Benefits
The new system has provided Doña Tota with several key benefits:
Streamlined Communication: Achieved seamless interaction between branches for more effective information sharing.
Boosted Operational Efficiency: Automated alerts and digital checklists have simplified tasks and reduced errors.
Enhanced Manager Engagement: Real-time notifications keep managers informed and proactive, allowing them to better oversee their locations.
Scalability & Adaptability: The system is designed to grow with Doña Tota, accommodating future needs and operational changes.
Conclusion
The success of the Doña Tota project is a clear example of how Blue People transforms operational challenges into scalable and efficient digital solutions. By modernizing an outdated system, we not only improved daily efficiency but also equipped Doña Tota with a robust platform that ensures long-term connectivity and growth.
